Frequently Asked Questions

General Knowledge

1. What is Good IPTV?

Good IPTV is a premium IPTV service providing access to 15000+ HD & 4K global channels, movies, series & sports with zero buffering and 99.9% uptime.

2. How does IPTV work?

IPTV delivers TV via the internet. Simply connect your device, install our app, and start streaming instantly.

3. Is Good IPTV available worldwide?

Yes. Good IPTV works globally with stable high-speed internet. Some content may be subject to licensing restrictions.

4. Which devices are supported?

Android TV Boxes, Fire Stick, Smart TVs, iOS/Android mobile devices, and web browsers are all supported.

5. Do I need a VPN?

VPN is optional. It may improve privacy and bypass ISP throttling in some regions.

6. How many devices can I use?

Each plan supports one device. Multi-device access is available on higher plans.

7. What internet speed is required?

25 Mbps minimum for HD; 50 Mbps recommended for 4K.

8. Are updates required?

Updates happen automatically via the cloud. No manual updates are needed.

9. Do you offer support?

Yes. Our VIP Technical Support is available 24/7 for all clients.

10. How fast is activation?

Instant activation. Credentials are delivered via email within minutes after payment.

1. What payment methods are accepted?

Credit/Debit cards, PayPal, cryptocurrency & alternative secure payment gateways.

2. Do subscriptions renew automatically?

Yes. Auto-renewal is enabled unless canceled manually before renewal date.

3. Can I cancel anytime?

Yes. You can cancel your subscription anytime from your client portal.

4. Are refunds available?

All sales are final due to instant access. Please review our Refund Policy.

5. Can I change my subscription plan?

Yes. Contact our billing team to upgrade or downgrade anytime.

6. What happens if my payment fails?

Subscription will be suspended until payment is resolved.

7. Will I be notified before renewal?

Yes. Email reminders are sent prior to renewal date.

8. Can I request invoices?

Yes. Billing history and invoices are available in your account portal.

9. Do you offer trials?

Trial access may be offered periodically for new users to test the service.

10. How to contact billing?

Email billing@good-iptv.com or use Live Chat on our website.